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Help and Contact

We pride ourselves on being the best airport parking company in the business. That’s why when it comes to helping our customers, we don’t take shortcuts when helping you find a resolution. Here you’ll find everything to get the help and support you need.

It's easy to make changes to your booking online. Please use the buttons below to find what you need.

View Booking Amend Booking Cancel Booking


Resend your confirmation                          Check your details                          Change your car                          Amend your account

Lost your booking reference                          Amend your terminal                          Change dates/times



Here at APH our call centre is open Mon-Tues 8am-7pm, Wed-Fri 8am-6pm, and Sat 9am-1pm. If you wish to speak with one of our experienced advisors about making a new booking simply call us on 01342 859536 and quote ADDON.

If you don’t fancy giving us a call and you are stuck, we would recommend you checking out our FAQs for further help.

If this does not work for you either, you can contact us about your issue via email on the following address:

If you wish to speak with one of our experienced advisors you can email us on If you wish to call our call centre at APH, we are open Mon-Tues 8am-7pm. Wed-Fri 8am-6pm, and Sat 9am-1pm, on 01342 859536 and quote ADDON.

Find out how can work with your brand to help build revenues from the fast-growing travel extras sector. From airport parking to hotels and lounges, we’ve products and solutions to help discover new revenues for your brand. See how we can work together here.

Become an APH affiliate


Head Office

Snow Hill, Copthorne, Crawley

West Sussex, RH10 3EQ

Registration number: 1539777

Contact centre opening hours

Mon - Tues: 8am - 7pm

Wed - Fri: 8am - 6pm

Sat: 9am - 1pm